For more than 25 years, I have had conversations with people who find it challenging to say what they want to say at home and at the office.

I work with many organizations to improve the communication of their staff as it directly affects productivity, retention, happiness, company culture and creates an atmosphere of stress, tension, and even turnover. 

I talk to people who are not living the life they want because they don’t know how to communicate with the important people in their life.

When there’s a breakdown in communication, people usually disconnect from each other. And when you don’t know how to recover or start the conversation, things can fall apart.

It feels complicated and layered. But not to me.

If you're hesitant to have an important conversation, or are avoiding or struggling with an ongoing conflict – you are not alone. 

Most likely, effective communication wasn't modeled in your childhood home, and you didn't learn about interpersonal skills in school. So, where were you supposed to learn these essential life skills? 

Right here! My communication model, the Relationship Protocol^® can change everything and you can learn my model and more, in my easy to follow and affordable online program called, My Communication Tools^®. It will give you the fundamental tools you need to have everyday interactions and address difficult topics too.

When you know how to say what you want to say, the shift from feeling frustrated and uncertain to self-assured can happen fast.  

Whether a situation has shattered your confidence, or you’re having trouble communicating with a loved one... it can help.

If you're motivated and ready to feel more equipped to say what's on your mind, feel heard, and express yourself with confidence, then you've come to the right place. 

And I promise, there's nothing fancy about my practical tools. They are easy to implement and common-sense tools that you can use in ALL types of interactions.  

For starters, take my Benefit of the Doubt challenge and experience a small sample of the power and simplicity of this work for yourself. 

Take my 24-Hour Benefit of the Doubt Challenge:

For the next 24 hours, give everyone you interact with (or only the important people in your life) the benefit of the doubt, and see what happens! 

Depending on the interaction, giving someone the Benefit of the Doubt means you are approaching them from the perspective that they also want to have a productive conversation, a positive outcome, or that they will try their best, be honest, etc. Try it. Then notice how this small shift in your approach can make a big difference in the outcome and how it makes you feel.

In case you're curious ... I am an author, a conversation expert, a Licensed Clinical Social Worker (LCSW), a business consultant, and a trauma consultant (EMDR Certified). I developed The Relationship Protocol^® communication model after many years of experience teaching my helpful communication tools to struggling relationships in my private practice and while consulting with businesses and nonprofit organizations.

My unique combination of clinical skills, trauma training, and years of direct experience with businesses has resulted in my being recognized as an expert in the area of communication, relationships, and conflict resolution. I have been featured in many publications, and I am a columnist for Inc.com.

My wide range of experiences taught me that communication shapes our relationships, and it affects the quality of our interactions and our lives.  

I've been in the trenches working with all types of difficult and challenging relationships. I know what it takes to turn things around, grow confidence quickly, and put you, or even an organization in a better place.

Grab a copy of my book and learn more about my effective, unique and transformative online programs: My Communication Tools^®, for personal use, and The Communication Protocol_^®, for organizations. These are proven and invaluable communication and coping skills that everyone can use.

“My Relationship Protocol^® model
has practical communication tools –
proven, unique and powerful.”

In my book, The Relationship Protocol: How to Talk, Defuse and Build Healthier Relationships I teach people how to have effective and uncomplicated communication. The book describes the Relationship Protocol^® model in easy-to-read terms. The model itself is a common-sense approach that can benefit all relationships. And I know from many years of experience - if you give someone helpful, actionable tools for communicating, you’re not only going to improve their relationships, but you’ll grow their confidence and change their quality of life for the better.

Let’s transform how people think about communication! Learn how to resolve differences, speak thoughtfully and become stronger together.