When you're hiring someone for a job, you look at a resume, cover letter, references, professional achievements--anything that can help prove why this person is qualified and would be an asset to your company. But other, less-apparent characteristi

You might think that successful, charismatic business leaders who talk to people every day can speak to anyone about anything. They appear to confidently start conversations with their employees about poor performance, their customers about the rea

It's been one year since businesses in the United States first went into lockdown following the initial outbreak of Covid-19. For most companies, the transition to working remotely was abrupt. But even those that already employed a remote workforce